Privacy Policy
Effective Date: October 2026 • Version 1.2
1. Overview and Scope
XINOVATE ("we", "us", or "our") respects the privacy of our visitors, clients, and software users. This Privacy Policy outlines our standards for collecting, processing, and safeguarding information gathered through our corporate website and connected SaaS service touchpoints.
2. Information We Collect
We collect information strictly necessary to provide software services, communicate regarding business inquiries, and operate secure infrastructure:
- Voluntary Inquiries: Contact information provided via forms (name, business email, company name, phone number, and project scope details).
- Technical Diagnostics: IP address, user agent, browser type, and timestamps strictly for rate limiting, DDoS mitigation, and spam filtration.
- Client Data: Data processed inside proprietary SaaS products (e.g., SaleXin) is governed by separate tenant data processing agreements (DPAs) with strict multi-tenant isolation guarantees.
3. How Information Is Used
Information submitted to XINOVATE is used exclusively for:
- Responding to project scoping requests and partnership communications.
- Provisioning access to beta cohorts and platform waitlists.
- Auditing system security, detecting malicious traffic, and maintaining infrastructure integrity.
- We never sell, rent, or monetize your contact or project data to third-party data brokers.
4. Data Security and Retention
We maintain industry-standard physical, procedural, and technological safeguards to prevent unauthorized access or disclosure. Submitted inquiries are retained only as long as necessary to facilitate ongoing business relationships or comply with legal audit duties.
5. Contact and Privacy Requests
If you have questions regarding this Privacy Policy or wish to request data deletion, please contact our data team at [email protected].